Microsoft first introduced the Movies & TV app in Windows 10; renamed as Films & TV app in Windows 11. This multimedia application lets you watch movies and TV shows purchased or rented from the Microsoft Store. You can also use it to play locally stored audio and video files of various formats.
“Lately, I am getting the error code 0xc00d3e8c while playing videos on Films & TV app on my Windows 11 laptop. Could you please suggest a solution so I can fix the 0xc00d3e8c video error?”
It is frustrating to receive an unsupported file format error with error code 0xc00d3e8c that will not let you play videos. This video error is usually encountered when users try to use the Films & TV or Movies & TV app in their Windows 10/11 system to watch a video.
If you are looking for a solution to fix 0xc00d3e8c, here is a detailed guide that can help you immensely.
What causesthe '0xc00d3e8c video error on Windows 10/11?
Incompatible format or missing codecs won't let your videos play. Besides, glitches in the Film and TV app or modification into the installed Windows OS can cause video error 0xc00d3e8c. There is a possibility that your video may be damaged or corrupted, which causes error 0xc00d3e8c to occur.
How to fix the 0xc00d3e8c video error on Windows 10/11?
The error code 0xc00d3e8c mainly occurs due to incompatible codecs. Thus workarounds involve installing the supporting or converting the video file format. If the video doesn't play after installing the necessary codec, try updating /reinstalling or resetting the Film & TV app.
如果没有工作,你仍然得到视频错误0xc00d3e8c, the video file might be corrupted and must be fixed using a professionalobao欧宝体育 .
Eight methods to fix 0xc00d3e8c video error
- Repair the Movies & TV App
- Reset the Movies & TV App
- Update the Movies & TV App
- Reinstall the Movies & TV App
- Install Third-Party Codecs
- Convert the Files to the WMV or other Format
- Change the Media Player
- Repair video with Stellar Repair for Video software
Method 1- Repair the Movies & TV App
Windows 10/11 has a built-in repair tool to fix temporary glitches with the Films & TV app. The repair feature will fix the issue with this Microsoft Store app without affecting its data.
Here's how to repair the Films & TV app:
- Press theWin + Ikey together to openSettings.
- Click theApptab in the left pane and selectInstalled应用程序(Apps & Features in Windows 10) in the right pane.
- In the app list, locate theFilms & TVapp, right-click on thethreedots, and select theAdvancedoptions.
- Scroll down to theResetsection and click on theRepairbutton.
- You can see the progress of the repair process.
- Once done, you can see thecheckmarknext to theRepairbutton indicating Films & TV was successfully reset.
Method 2 - Reset the Movies & TV App
You can even reset the Movies & TV app to its default state to fix the error 0xc00d3e8c. Here’s how to do it:
- OpenWindowsSettingby pressingWin+Ikey together.
- Go to the应用程序tab and click on theInstalled应用程序.
- Click thethreedots next toFilms&TVapp and selectAdvancedOptions.
- Scroll down to theResetsection and click theResetbutton.
- When the warning message pop-up appears, clickResetagain to initiate the reset process.
Once the reset completes, relaunch the Films & TV app to see if error 0xc00d3e8c is resolved.
方法3 -更新the Movies & TV App
New updates fix technical glitches, enhance performance and add new features. This is why you need to update Films & TV app to fix the 0xc00d3e8c video error on Windows 10/11.Steps to update the Films & TV app:
- Launch theMicrosoft Store appon your Windows 10/11.
- Search forFilms & TV / Movies & TV.
- Click theUpdatebutton if the latest update is available to download.
- It takes a while to download it, depending on your internet connection speed. Open the app to check if your video is playing fine or throwing error code 0xc00d3e8c.
Method 4 - Reinstall the Movies & TV App
If the video error 0xc00d3e8c is caused due to an issue with the Films & TV app, try to reinstall the app again. You can uninstall the Films & TV app from the Settings panel and then install the app again from the Microsoft Store.
Here's how to uninstall the Movies & TV app:
- PressWin + Ito openSettingsin Windows 10/11.
- Go to应用程序and selectInstalled应用程序.
- Please scroll down toFilms & TVapp, click thethree dotsnext to it, and selectUninstall.
- ClickUninstallagain to confirm. It will take a few seconds for the process to complete.
Once done, you can go to theMovies & TV app pagein the Microsoft Store to install it again.
Method 5 - Install Third-Party Codecs
The video error 0xc00d3e8c could be because of incompatible or missing codecs on your Windows 10/11. So, install thenecessary codecs to play your video. K-Lite Video Codec Packs and Media Player Video Codec Packs are amongthe popular codecs for Windows 10/11.
Method 6 - Convert the Files to the WMV or other Format
If your video is not playing on Films & TV due to an unsupported format, convert your file to WMV or other video formats to resolve the error. Use a freevideo files converter toollike Stellar Converter for Audio, Video, VLC Media player, or other online tools like CloudConvert, Zamzar, etc., to convert the video format.
Method 7 - Change the Media Player
The error 0xc00d3e8c mostly occurs due to incompatible or missing codecs. So, try switching to other more advanced media players like VLC Media Player, KM Player, Winamp, etc., if your Films & TV app continues to go through error 0xc00d3e8c.
Method 8 - Repair video with Stellar Repair for Video software
If none of the above methods works, the 0xc00d3e8c video error on Windows 10/11 may have occurred due to corruption in the video. The only way to fix corrupt video is by usingobao欧宝体育 like Stellar Repair for Video.
The widely used video repair software is safe to download and can effectively repair all video file corruption that may throw errors like 0xc00d3e8c.
This software has an intuitive interface and uses an advanced algorithm to fix corrupt, unplayable, damaged video files of 17+ formats, including MP4, MOV, MKV, and more.
You can take the software free trial, which shows the repaired video preview.
Steps to fix0xc00d3e8cvideo error code using Stellar Repair for Video
- Download, install, and launch theStellar Repair for Videosoftware on Windows or Mac.
- ClickAdd Fileto add corrupted videos for repair.
- Next, clickRepairto start the process of repairing.
- Once the repair process ends, clickPreviewto see the repaired videos. Then clickSaveRepairedFilesto save the videos at the desired location.
Conclusion
0xc00d3e8c error while playing videos can occur in the Films & TV app due to incompatible codecs, glitches in the app, or corruption in the video file. Try to update, reset or repair the Films & TV app on your Windows 10 / 11 to see if it helps to play your video without throwing any errors.
If you continue getting error code 0xc00d3e8c, your video is corrupted. We recommend using robust video repair software like Stellar Repair for Video to fix any video corruption issue.
You can download the free demo version of the software and preview your repaired videos right here!
FAQ
1. What is the 0xc00d3e8c error?
The 0xc00d3e8c video error occurs when you are trying to play a video file in the Windows Default media player app. It can be caused due to missing codec or a problem with the media player.
2. Why do I get the 0xc00d3e8c error when trying to play a video?
There are various reasons that can make video error 0xc00d3e8c occur:
- Missing or incompatible codec.
- The Films & TV app doesn't support the video format.
- The video file is corrupt.
3. How can I fix the 0xc00d3e8c video error?
There are a few ways to fix the video error 0xc00d3e8c:
- Update or reinstall the Films & TV app
- Repair or reset Films & TV app.
- Try using a different media player.
- Install the missing codec.
- Repair the video file using professional video repair software.
