Exchange Reporting Tool

The application UI is optimized for viewing in Google Chrome. Adjust the Zoom setting of your browser as per your screen to view the application UI properly.

To add a Global Catalog Server properly, ensure that the server and host machine -on which the software is installed- are on the same network and can communicate with each other. So, before adding a server, use command prompt to ping it from the host machine to confirm that they are on the same network. Server can be added only if the ping is successful. If using the server name fails, you can also try using its IP address.

Ensure that the user name and password provided during the installation are correct. The Apache service requires sufficient log on rights to function properly. For this, follow these steps:

• Go to ‘Services’ and execute ‘services.msc’.
• Right click on ‘Apache2.4’ service and click on ‘Properties’.
• In the ‘Properties’ dialog, select ‘Logon On’ tab.
• Change the ‘Log on as’ option to ‘This account’.
• Enter the credentials of the current logged in user and restart the Apache2.4 service.

To generate Mailbox Size reports, the server needs to be scanned so as to gather the essential data. Make sure the Exchange server’s Administrator profile is configured and connected on the machine where the software is installed. Add this profile under 'Administrator Outlook Profile Details' while adding the server. For the configured MS Outlook profile, uncheck the ‘Use Cached Exchange Mode’ option.

This is because only Administrator has the rights to fetch information of any mailbox. Administrativev rights can be assigned to a user by using Exchange Management Shell command: Add-MailboxPermission -Identity -User - AccessRights FullAccess

This is because the server needs to be scanned for ‘Events for Audit’ to retrieve Auditor reports. Before scanning the server make sure that you apply the Exchange Server Configuration Settings.

The application shows the information as per the date when the particular section was last scanned. So, to fetch the latest up-to-date reports, first scan the relevant section. The software allows to schedule the scanning and report generation tasks to ensure fetching latest reports based on the specified intervals.

To generate Public Folder Size and Content reports, the server (Public Folder Content) needs to be scanned so as to gather the essential data. Make sure the Exchange server’s Administrator profile is configured and connected to the machine where the software is installed. Also, ensure that the Public folders are listed in the configured Administrator Outlook profile on the host machine.

This is because the relevant modules on the server need to be scanned for generating the reports. So, ensure that you have scanned the server before checking the reports. For the configured MS Outlook profile, check the ‘Use Cached Exchange Mode’ option and scan the Mailbox Content and Public Folder Content modules.

Make sure the Exchange logs paths entered while adding the server are correct and contains relevant log files. Also the path mentioned should be accessible from the host machine.For OWA & ActiveSync, scan the log files from all folders within the Log Files folder.

Make sure that you have selected the ‘Send Email' option while setting the Report schedule and Alert profile. In some machines, an issue might occur while sending e-mail due to conflict in Microsoft .NET Framework. For this, press the Windows key on your keyboard, type 'Windows Features', and press Enter. The Turn Windows features on or off dialog box appears. Select the .NET Framework 3.5 (includes .NET 2.0 and 3.0) check box, select OK, and reboot your computer if prompted.