Stellar Knowledge Base
TheHardware Changederroris a product activation error message that appears when a user tries to (re)activate the software in following scenarios,
Clicking the ‘Fix Now’ button will reopen the software in demo mode.
Please get in touch with Stellar Customer Support team or raise a ticket atsign up. The team will help you to get the new activation key and activate the software again.
Hardware change issue happening
AMARA ASHRAF
Abdul Majid
Dear Amara,
Please let us know whether you had made hardware changes to the machine.
Kindly also let us know if you are trying to activate the software on the same or different machine.
Hi. I recently replaced the internal drive in my iMac with a new one. Stellar won't work now, so I guess I need a new activation code. This is the same machine I was using Stellar on before. Thank you.
Ted Naron
Abdul Majid
Dear Ted,
We have sent an email to you with the download link and activation code. Please install the software from the link and use the key to activate the software.
Please feel free to reply to us for any further assistance.
Activation key
Mrinmoy Panda
Abdul Majid
Dear Mrinmoy,
We are unable to locate the order with your email address.
Please provide us with the email address used for the purchase to assist you with the activation.
there was a power issue at my place and my computer is completely brunt, i have changed my pc with new one know i cannot use the stellar recovery software, please help me to install my product
bios technologies
Sunil
Hi,
Thank you for your comment.
We would like to inform you that as per the order number you purchased the Stellar Data Recovery Professional for Windows 1 Year License.
Kindly use the below-mentioned link to install the software:
https://cloud.stellarinfo.com/in/StellarDataRecoveryProfessional.exe
Moreover, our support team replied to you via email to fix this issue. If there is any issue, please reply to the same email for further assistance.
Regards,
Stellar Data Recovery
I have changed some components of the system due to obsolescence. Now when I start the program I get the error message "HARDWARE_CHANGE_ERROR_CODE 1527". What do I have to do now to be able to start the program again?
Heil
Kheshwar Sharma
Hi,
Thank you for writing to Stellar.
We discussed this case on Chat and informed you contact us as per the provided time so that we may get this issue resolved.
Your cooperation is highly appreciated.
Regards,
Team Stellar.