How to Repair Corrupt MOV, MP4, M4V, 3GP, 3G2 and F4V files with Stellar Repair for Video Windows and Mac?

First use of MOV File Repair utility very disappointing. I cannot find ANY articles on this program in your support knowledge base.

Is there a maximum file size for the MOV files the program can repair? Please advise.

Hi John,

Sorry for the inconvenience.

我们会增加更多的文章MOV文件受偿r software. And, there is no size limit set in the software to repair corrupt file. Hope this helps. Do let us know for further query.

I cannot make the demo version work. My corrupted files are originally 5GB and with the XDCAM 422 codec. Does the video repair support this?

Hi Norbert,

Can you share your file with us so that we can test it at our end. We will arrange facility for sharing your file. Just need your permission to do so.

Do let us know!!

Hello,

I have purchased the program to recover my corrupted mp4 files saved by the gopro4 camera. the program did not work. I tried it on small ~ 100MB files. Please advise what I should do. I am happy to send the file over if that helps.

Many thanks,
Piotr

Hi Piotr,

Yes, please send us the file so that is can be analysed and tested at our end. Please mail us at support[@]stellarinfo.com (remove '@' symbol)

Do let us know for further query.

Hello,

I have purchased the program to recover my corrupted mp4 files saved by thenexus4. the program did not work. I tried it on 220Mb files.
Please advise what I should do. I am happy to send the file over if that helps.

Many thanks,
Roberto

Hi Roberto,

Yes you can send us the file. We will test it at our end and will let you know.

Regards
Stellar

how can I send the file?

Hi Roberto,

Our Tech Support team will reach you and let you know the method to send your video file for repair.

Regards
Stellar

I am trying to repair a 22.19 GB . mov file. How long should I expect that to take?

Hi James,

For 22 GB .mov file it normally takes 2 to 3 hours depending upon the corruption level of that .mov file. If you feel that software is taking too long to repair, I advise to stop the process and run a new scan again.

When I click on 'Preview', a window opens with the file name and an icon, but no preview plays. What am I doing wrong? I want to preview before purchasing a license.

http://tempphidef.weebly.com/uploads/7/4/9/3/7493014/8518568_orig.jpg

Hi Andrew,

In demo version of Stellar Repair for Video , the software will launch preview of files having size less than or up to 10 MB. Since your files size is greater than 10 MB it won't show you the preview.

Hope this helps!!

I don't have any corrupt files that are smaller than 10 MB. How can I know whether Stellar Repair for Video will work for me? I can't spend $100 on software that won't fix my files.

Hi again Andrew,

There are certain limitations in demo version of course and we fully understand your concern that is why we provide free service in case our software fails to repair your files after purchase.

Thanks

I have tried to repair video files from a ContourII cam and it does not work at all - Is there a newer version than 1.0.1 which is on Apple Appstore?

Whenever I'm trying to repair a video, I'm getting the following error.
INSUFFICIENT SPACE ON BOOT DRIVE TO SAVE TEMPORARY DATA.
SUFFICIENT SPACE TO SAVE TEMPORARY DATA IS NOT AVAILABLE ON BOOT DRIVE. PLEASE CREATE EMPTY SPACE ON BOOT DRIVE TO REPAIR SELECTED FILES.

https://drive.google.com/file/d/0BwKmUenBc13WTEw5Tk5BSUF2Tms/view?usp=sharing

Hi there,
I have a corrupted MP4 file with the size of 5 GB. The "MediaInfo" says, that the file has a video bitrate of 50 GB, not 50 Mbit. So I can't open the file in any video tool or play it with vlc.
Now it is not possible to repair it with your demo and the preview is also not possible.
What happened, if the tool is not working for me? I don't want to pay so much money...
Kind regards
André

I have a 35 GB video file from a Lumix GH5. I ran the software and it completed in about a minute, saving a repaired file the size of 1kb. :(

Can I send you a link to the file to download and possibly recover?

If "selected videos are repaired successfully" but Preview does not work, is there a guarantee that the video will be repaired if I buy a license?

one of my friend recoverd my CF card video files on v 7 recovery software all the files are recovered winrar, how do i open and play ?
WHAT IS ARJ/FLC/TAR /WP ? HOW TO GET PHOTOS AND VIDEOS OF DSLR

HEllo, i have this issue too:
INSUFFICIENT SPACE ON BOOT DRIVE TO SAVE TEMPORARY DATA.
SUFFICIENT SPACE TO SAVE TEMPORARY DATA IS NOT AVAILABLE ON BOOT DRIVE. PLEASE CREATE EMPTY SPACE ON BOOT DRIVE TO REPAIR SELECTED FILES.

and i don't have the option to select another destination for the file.

It says that the files are repaired but when I hit save it creates an empty folder labeled "Repaired-Video-Files". There are no files in this folder. Why?

Purchased to repair MP4 gopro files, it has been unsuccessful. i have uploaded a file for the your analysis.

Purchased to repair a 1.1gb mov file but repair failed. please help!

I tried repairing .mp4 video file but the repair failed. In the logs, I found the following message

Failed due to unsupported Audio or Video codecs.

Could someone please suggest the steps which can help me fix it?

我能(我认为)修复我的腐败mp4 video. It took less than a minute to repair and I was able to verify with the preview. When I opened the saved file, it took my 30 minute video and just kept the first 7 minutes. Is there a way for you to fix this?

Hi,

I've used StellarRepairForVideo and it shows the footage but every video last for 1 second even though the original is longer. Can you please help me make it work again? It's very important.

A bit disapointing....

Had an acsidend of formating memory card from DJI mavic pro 2... Recovered video, but needed to repair....

after 3-4 days of non-stop work (would not mind the time) it did no repair any video file .......
Just waste of money ...

I deleted some video footage of my SD card. On realizing my mistake I immediately removed the card from the camera. I recovered the photos fine and the video clips from the card but they were corrupt. I purchased a license for the program but so far have been unable to recover any footage, even with advance repair. Will you have a look and help me. I can upload via dropbox. Thank you in advance. Willem Grobler

I am trying to recover some corrupt video mp4 files from my sony camera and the program just closes after I attempt the advance video repair. Please assist as I purchased this program specifically for this purpose.

Sher

I've purchased your software to fix my mov files and it hasn't worked - they're quite large files that I had to recover off a corrupt SSD using Ease US.

Hi, I purchased your software to recover several files that were corrupted. The files are pretty large (18gb), but every time I attempt to repair, the file get turned into the "Sample file" at 1.2gb. I'm on windows 10. The file is a quicktime with the Panasonic GH5 codec. I'd love for you to take a look at one of the files to see if I'm doing something wrong?

Hi, I purchased your software to repair several videos (mp4 format) that were corrupted. After I run the tool it says that everything was repaired but I can not watch the videos in the preview and when I save them can not reproduce them. I bought the premium version.
Thanks in advance

Hello
I purchased the premium version but when I try to get the repaired videos it says "Selected videos are repaired successfully", but Preview does not work, even if I saved them can not be reproduced by any player.

Hi,
I have purchased your software today. I have followed as per instruction given, but unfortunately it didn't work out. I can hear the audio only but not the movie. The file is .MOV format. It's my cousin wedding video. Hope you can sort it out..Thank you

Hi, I accidently deleted a folder from my laptop (SSD drive). I purchased your recovery software today and was able to recover some mp4 files, but I cannot get any of them to play. I have tried to use your repair software, but after I repair the file the preview link appears but it does not work. I have access to a number of mp4 files now but they are useless unless I can repair them as well. Previous comments above seem to have the same issue - can you please tell me how to resolve this? Thanks

Hello, how can we get back money for Premium software that that doesn't work?

Hi.

I have purchased this app to repair an MOV. file.
After repairing, the video has disruption throughout, no sound and it was showing half screen.
is there something I'm not doing right ?
please help,